Read What Others Say About Us Or Leave Us A Review!
Welcome to our reviews page. Below you can find out what other homeowners like you said about our service and their experience with us. If we’ve had the honor to serve you recently, please consider leaving us a review by clicking the button below.
- Ryan and Ben, owners of KHB Flooring
Reviews from clients
This is what your neighbors say about working with a top-tier flooring contractor.
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Rebecca L
Absolutely love our new LVP flooring. Owners and the installers were so polite and professional. Highly recommend Big Ben’s Flooring.
Response from the owner
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Cynthia Guerra
Our experience was very pleasant as well as a pleasant atmosphere. They (Ben and wife) showed us exactly what we wanted. We will soon be having measurements done. Can’t wait for our next visit. His wife set us up for an appointment right away. Very nice experience. 
Response from the owner
Thank you Cynthia!
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Raul Chavez
Big Ben knows everything about flooring…..cant say enough! :))))
Response from the owner
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Buddy Marquez
This customer only left a 5-star rating
Response from the owner
Thank you Cynthia!
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Ashly Chandra
This customer only left a 5-star rating
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David Murphy
This customer only left a 5-star rating
Response from the owner
Thank you Cynthia!
Shannon Chapman
What a great experience I had with Big Ben’s flooring. We replaced all our carpet with new hard floors and the results are fantastic.
Ben and Raechel are delight to work with. They didn’t have a problem coming out to multiple locations on more than one occasion and worked with me to ensure I was getting exactly what I wanted.
The installers; CJ, David and Nate were are very professional and worked efficiently, hearing any concerns I had and addressing them accordingly. Cannot recommend this company enough.
Will definitely be working with them again on future projects!
Response from the owner
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Joe Runyan
Had to get my kitchen remodeled before a big party and was on a time crunch.
KHB got the job done and I loved the outcome! They did great work and got it done a week before they predicted! They also checked in a lot with me making sure everything was going good!
Ryan Kelly and Bobby Runyan who I do believe are the owners were very helpful and made sure their guys were on the job.
They were great to work with and very understanding.
Response from the owner
Thank you Cynthia!
Shapiro Holistic Health and Chiropractic
Big Ben’s performed a Thorough cleaning of our carpets and even our upholstery! They were very meticulous, and explained what they did and why they did it. I really appreciate their thoroughness. I highly recommend them!
Response from the owner
Thank you Dr Shapeiro!
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Richard Ross
Big Ben’s is top notch! They use very high quality products, at affordable prices. If you are looking to replace flooring or carpet, you can’t go wrong using Big Ben’s! 
Response from the owner
David McKeever
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Crystal Engert
So far just a quote but they were courteous, professional, and reasonable.
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Mitch Boehs
Big Bens always put their customers first! If you use their service you will not be disappointed!
Response from the owner
Thank you Mitch!
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Esme Moreno
Excellent service! Big Ben’s Flooring is your one stop shop from selection all the way to installation. I’m more than happy with our new flooring throughout my home 🙂
Response from the owner
Thank you Esme!
Tyler Firinaiu
This customer only left a 5-star rating
Response from the owner
Norbert Huston
This customer only left a 5-star rating
Response from the owner
Jason Kerby
This customer only left a 5-star rating
Response from the owner
Thank you Mitch!
Nathaniel Thompson
Response from the owner
Thank you Nathaniel!
Joel Diaz
This customer only left a 5-star rating
Response from the owner
Thank you Joel!
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Bambi Rutledge
Patient with this little old couple, highly efficient, professional, and friendly. Great work! Love our floor! Hoping to get more of our floors done.
Response from the owner
Thank you Bambi!
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Raechel Manship
This customer only left a 5-star rating
Response from the owner
Thank you Joel!
Clarence Chan
This customer only left a 5-star rating
Response from the owner
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Chrissy Davis
Response from the owner
Thank you Joel!
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Sierra Fitzgerald
Response from the owner
Lily Dircksen
Big Bens replaced the carpet in my parents house last week, and everything looks amazing!
The installers Mario and James moved all the furniture for us we barely had to do a thing.
Thank you Big Bens Flooring!:)
Response from the owner
Thank you Joel!
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Anya Fitzgerald
I love Big Bens Flooring! They came and did an estimate at our house after our bathroom flooded to replace the tile and hallway carpet.
We got several estimates and Big Bebs were the only ones on time.
They were slightly less too than the other company! After the job was finished everything looked great and the installers were friendly and professional.
I highly recommend them and they earned all 5 stars for sure!!
Response from the owner
K. Izumi
Big Ben and his friendly staff really get the job done! Excellent service and quality product.
Response from the owner
Thank you Joel!
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Innovative Drywall
We have worked together with KHB on multiple projects. Ryan and his crew have had great open communication with our crew and make sure that everyone is in the loop for each and every project.
Response from the owner
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Levi Langley
They installed a heavy claw foot bathtub into a small bathtub for us and fixed a plumbing issue. They also did some patching and repair on our ceiling. Workers were very kind , professional and communicative. Thanks guys!
Response from the owner
Thank you Joel!
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Madeline Runyan
Bobby and Ryan were super helpful with getting my floors redone. They helped me from start to finish, from picking out the new floor to demo to installation. The crew was on time, the quality is great and I really enjoyed working with them.
Response from the owner
Napoleon Terrell
This customer only left a 5-star rating
Response from the owner
Thank you Joel!
Sergio Calderon jr
Good people, good work
Response from the owner
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Melissa Rinetti
We’re very happy with our addition. It turned out beautiful. KHB is reliable.
They finished the project on time and as promised. Everyone we encountered were very professional and friendly.
We highly recommend and would use them again.
Response from the owner
Hi Melissa, Thank you for the kind words! We are glad you love your home addition. It was a pleasure working with you!
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Esme Moreno
Trustworthy contractors are hard to come by but Ryan and his team at KHB followed through from start to finish they kept us informed through the whole process and kept the work on schedule.
We were really impressed with the service they offered us and are in love with our new master bathroom.
We can’t thank the team enough!! I’d 100% recommend KHB to anyone looking to transform their home into their dream home!
Response from the owner
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Arturo Yniguez
Very professional, clean, and attention to details is outstanding. Great crew to have around!
Response from the owner
Hi Melissa, Thank you for the kind words! We are glad you love your home addition. It was a pleasure working with you!
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Christina Wade
The crew at KHB was great to work with. Professional, impeccable work and kept me informed every step of the way.
Response from the owner
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Lucas Leo
I really appreciated KHB and their attention to detail. They cared if we were happy with their work and followed through on everything we asked. I recommend them highly!
Response from the owner
Thank you so much! This is certainly our goal with every project we take on.
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Robert Salazar
Great honest people they can do just about anything you need please give them a try!
Response from the owner
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Pam Bowers
Being no strangers to construction, we knew that 5-6 week kitchen Reno meant 3 months. We knew there’d be plenty of pain points and frustrations.
From start to final sign off, it took 6 weeks and a day, was virtually pain free And we cant say enough about the craftsmanship.
Every person on the job took personal responsibility and pride in their craft.
We waited MANY years to get our dream kitchen and can’t thank Ryan, Bobby, Doug, George and the WHOLE team enough for a dream achieved! Proud to be part of the KHB family!
Response from the owner
Thank you so much! This is certainly our goal with every project we take on.
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Terry Gardezy
We had our bathtub remodeled into a walk in shower. From the first meeting with Ryan the salesman and Doug the manager of our project it was a great experience.
They worked up a quote and when it was a little over my budget they worked with me to get within my budget. They set us up with a decorator to help us with tile selection and design.
They gave us a detailed scedule od day to day work plans and stuck to it exactly. We are very happy with them and will definitely call them when we’re ready to do our kitchen.
Response from the owner
Hi Terry. Thank you for the kind words! We are looking forward to your kitchen transformation!
Stephanie Serbe
Ryan and team just completed a 2 week project of completely renovating an old, ugly, and very hot, sunroom into a sparkling new and air-conditioned bonus room.
They installed a whole new 30’ wall, doors, windows, lights, fans, paint, and a split unit hvac. Their communication, proposal process, professionalism, and quality was superb!!
Although the project was probably small for them, it was a huge deal for us…and they treated it, and us, as a priority customer and completed every detail we discussed. There was a project manager every day and we had clear line of sight on the daily activities and completion times.
To top it all off, they are super nice guys and we enjoyed getting to know them.
I highly recommend this company for jobs small and large.
Response from the owner
Hey Stephanie! Thank you for the kind words. We are very happy with how everything turned out and to be so blessed with you and your family as customers! You all were great.
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Steve Wolf
My wife and I had a home project to create a bar in a built in area in our home. We purchased cabinets, a wine fridge and a 1 1-2 inch thick butcher board countertop.
We could find absolutely no one who could cut the countertop to the length we needed to fit our built in. My wife started calling local businesses, and we got nowhere. I was thinking about trying to cut this myself, and I that would have turned out bad- guaranteed.
My wife called Ryan at KHB Construction and asked if he might know someone who could cut it. Ryan said, “Come on down, I’ll do it and won’t charge you!”
We showed up, and what a great guy Ryan is. Cutting this board was no easy task. Ryan gave this all of his attention and cut it perfectly. What a cool guy, and what a great business. It is obvious Ryan loves his job, is very good at what he does, and loves providing his service to his customers.
Without hesitation, My wife and I recommend KHB Construction.
Response from the owner
Hey Steve! Thanks for the kind words (and the dutchbros). If you ever need anything just give me a call!
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Shaam Pamidi
This is an excellent contractor to work with! My family and I worked with KHB to complete a number of projects for a recently purchased home. Let me highlight our experience:
1. Ryan was on time for the initial bid walk-through and provided the quote on-time as promised during the meeting. That’s rare in this business. We had several bids from other contractors either come much later or not arrive at all.
2. Their pricing was very fair and the contract process was detailed and easy to complete online.
3. The crew arrived on time to start the project and kept us informed throughout the process, which took a month to complete. Special thanks here to Doug, who was just an awesome site manager to work with all around. I wish every site manager in the construction industry was like Doug.
4. The quality of the work was wonderful and we have no complaints about the end result.
5. Working with Bobby to handle payments was great as well. Very helpful and easy to get in touch with.
One more thing I should add is they managed all of the communication, updates and change orders though an app, which was a very easy way to keep tabs of everything in one easy to reference place.
We’re extremely happy clients and we look forward to working with Ryan, Doug, Bobby and the rest of the team again for our next project!
Response from the owner
Thank you very much for the kind words Shaam! It was our pleasure working with you and Celine on this transformation!
Mark Chase
We remodeled part of our kitchen and they not only had great work but the communication was top level during the whole process.
Response from the owner
Hi Mark! It was a pleasure working with you and Amy. Thank you for trusting us with your kitchen and we are looking forward to working with you again!
Barbara Rose-King
Ryan took our vision of enclosing our existing patio and making it a four seasons room and made it happen. It looks exactly like our vision…the crew is on time, professional and at the end of the day the work area is clean.
We had a few bumps in the road but Ryan took care of everything…KHB cares about their customers and goes the extra mile to make your visions a reality!
Response from the owner
Thank you Barbara for inviting us into your home and trusting us to bring your vision to life! It was a pleasure working with you and Merv.
Dennis Nelson
I’m glad I found KHB to perform some work on my bathroom in a new house.
They were very hands-on from the original assessment through scheduling and completing the work.
They completed the work in a little less than the two days planned, and so far, I’m happy to be able to use my bathroom with a new toilet and floor.
Response from the owner
Thank you so much Dennis. It was a pleasure to work with you!
Next Level Painting
We are lucky to work together with “KHB” on several projects. They offer professional quality in all of their projects.
As a painter contractor I know that communication is crucial on every project, and at KHB they have excellent flow of communication with each party involved in the project to ensure everyone’s on the same page.
Ryan, Bobby and Doug are very professional and they have all the knowledge to complete your work with 100% quality.
Any homeowner choosing to work with them will be very pleased and extremely satisfied.
Response from the owner
Pleasure working with you Basilio!
John Doe
John Doe
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